Stay at Alua Tenerife - Hyatt Inclusive Collection, Puerto de la Cruz (Tenerife) | Room Details & Prices 2026

Alua Tenerife - Hyatt Inclusive Collection Puerto de la Cruz Room photo

Alua Tenerife - Hyatt Inclusive Collection Puerto de la Cruz Exterior photo

Alua Tenerife - Hyatt Inclusive Collection Puerto de la Cruz Amenities photo

Key details

About the Hotel

Antonio Ruiz Alvarez S/N, Puerto de la Cruz (Tenerife), 38400

Close to the beach

Great

8.3

5.9

/10

3.6

4.0

Loved by Alua Tenerife - Hyatt Inclusive Collection guests

My Favorite Club

rooftop bar

magic shows

black sand beach

themed dining nights

Located approximately 20 minutes' walk from Jardin de Orquideas de Sitio Litre Garden, the smoke-free Alua Tenerife Puerto de la Cruz hotel offers comfortable rooms merely 1.5 km from Orca Ocean Show. Guests can enjoy a pool bar along with a solarium and a hot tub, right around the corner from Playa del Castillo Public Beach.

Location

This 4-star hotel is nestled in a popular area of Puerto de la Cruz, only 550 metres from Plaza San Felipe. At the Alua Tenerife Puerto de la Cruz you'll be around 5 minutes on foot from Playa Punta Brava.

Situated amidst a national park and theme parks, this Puerto de la Cruz hotel also features views of the Atlantic Ocean. There is the 13.5-hectare zoo "Loro Park" a mere 1 km away, while Estacion de Guaguas de Puerto de la Cruz bus station is just near the accommodation.

Rooms

Alua Tenerife hotel welcomes guests to 70 rooms fitted with air conditioning as well as a flat-screen TV with satellite channels. Bathroom essentials include a walk-in shower and a separate toilet, and such comforts as hairdryers and bath sheets. Enjoy views of the pool, while staying at the hotel.

Eat & Drink

Specialising in international cuisine, Terra restaurant also looks over the ocean. There is a seafood restaurant serving European food about a 5-minute walk away.

Leisure & Business

At the Alua Tenerife you may pay for a sauna and an indoor pool. Onsite leisure options include a sunbathing terrace and a shared lounge, along with fitness classes and such activities as windsurfing, diving, and ping-pong. Guests can work out in a fitness centre.

Select your room type

Alua Tenerife - Hyatt Inclusive Collection offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Double Room
2 persons
345 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Double Pool View
2 persons
345 sq. feet
2 Single beds
Air conditioning
Balcony
room details
Suite
2 persons
435 sq. feet
2 Single beds and 1 Sofa bed
Air conditioning
Balcony
room details

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Price and Room Availability Calendar

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Facilities

Alua Tenerife - Hyatt Inclusive Collection offers amenities for your comfortable stay and unforgettable experiences

Facilities: Great

8.4/10Review score

General

No smoking on site
Wi-Fi
Parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Security
ATM/Cash machine
Smoke detectors
Fire extinguishers

Sports & Fitness

Fitness centre
Diving
Tennis court
Billiard tables
Table tennis

Services

Paid shuttle service
Pet amenities available
Housekeeping
Car hire
Tours/Ticket assistance
Welcome drink

Dining

All inclusive
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus

Business

Meeting/ Banquet facilities
Fax/Photocopying

Children

Baby pushchair
Children's pool

Spa & Leisure

Indoor swimming pool
Outdoor swimming pool
Beach umbrellas
Live entertainment
Sun terrace
Garden area
Massage

Room features

Air conditioning
Terrace
Garden furniture

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV

Dining Onsite

Alua Tenerife offers a delightful array of dining experiences that cater to all tastes, featuring Spanish and international cuisines. Guests can savor local flavors and global delights in family-friendly settings, creating the perfect atmosphere for shared meals and cherished moments.

Alua Tenerife - Hyatt Inclusive Collection Puerto de la Cruz Restaurant photo

Terra

Spanish and International

Ambiance

Family-friendly buffet-style dining

Key Offerings

A generous buffet with an extensive selection of dishes, including juices, fresh fruits, healthy options, and live cooking stations for an engaging dining experience.

Reservation

Open for Breakfast, Lunch, and Dinner

Fresco

International

Ambiance

Family-friendly and modern

Key Offerings

A relaxed lunch setting offering a diverse menu, perfect for enjoying a midday meal with family and friends.

Reservation

Open for Lunch

Enyesque

Local

Ambiance

Casual dining with a focus on local flavors

Key Offerings

Specializes in authentic local dishes, embracing the culinary traditions of the region.

Reservation

Hours vary

Location

Antonio Ruiz Alvarez S/N, Puerto de la Cruz (Tenerife), 38400

Map view

City landmarks

Square

Plaza Charco

3800 ft

Park

Parque Taoro

4200 ft

Church

Church of Our Lady of the Rock of France

4300 ft

Garden

Botanical Garden

1.3 mi

Landmark

Lake Martianez

1.3 mi

Beach

Ermita de San Telmo

4900 ft

Museum

Museo Arqueologico

3000 ft

Landmark

Puerto de la Cruz Casino

1.3 mi

Landmark

Agustin de Betancourt y Molina Statue

3700 ft

Museum

Museo del Pescador

3900 ft

Church

Iglesia de Santa Rita

2500 ft

Landmark

Puerto Street Art

3100 ft

Church

San Juan Church

3500 ft

Landmark

Costa Martianez

1.3 mi

Landmark

Museum of Contemporary Art Eduardo Westerdahl

3700 ft

Beach

Playa del Muelle

4000 ft

Landmark

Puerto de la Cruz lighthouse

3200 ft

Church

All Saints Church

3100 ft

Landmark

Football field El Penon

2300 ft

Landmark

Playa de San Telmo

4900 ft

Garden

Jardin de Orquideas de Sitio Litre

1.1 mi

Landmark

Playa Grande

2400 ft

Landmark

Maria Jimenez Beach

2700 ft

Landmark

Orca Ocean Show

5100 ft

Landmark

Naturavision Rio

1.0 mi

Nearby

Castle

Castillo de San Felipe

1700 ft

Beach

Playa del Castillo

900 ft

Playa Chica

1500 ft

9 Av. Melchor Luz

Hiperdino Puerto de la Cruz

1600 ft

Restaurants

Tasca Bahia Del Valle

300 ft

Calle Antonio Ruiz Alvarez 1A 38400 Puerto de la Cruz Santa Cruz de Tenerife,

Smirres Cuatro Vientos

500 ft

Avenida de Francisco Afonso Carrillo 1

Bar Restaurante Cadiz

700 ft

Avenida Blas Perez Gonzalez 7

Motart cafe'

1000 ft

Calle Manuel Yanes Barreto 1

Harry's Gourmeteria

1200 ft

Mercado Municipal Avenida Blas Peréz

Restaurante pizzeria jamaica

1200 ft

Avd.Jose del campo llarena Edificio ucanca local 16

Andana Beach Club

1700 ft

Avenida Francisco Afonso Carrillo S/N

Terraza del Mar

2000 ft

Avenida Francisco Afonso Carrillo N. 10

Restaurante Peruano

2100 ft

Calle Pozo 18 Nos encontramos al lado de la Oficina de Correos

Restaurante Casa Julian

2600 ft

Calle Guayanfanta 22

Explore Puerto de la Cruz (Tenerife)

Local Activities and Dining

Loro Park

13 minutes' walk

A renowned zoo featuring exotic animals, shows, and beautiful gardens. Perfect for families with its various attractions.

Plaza Charco

14 minutes' walk

A vibrant square surrounded by shops and cafes, ideal for people-watching and local events throughout the year.

Parque Taoro

16 minutes' walk

A picturesque park offering panoramic views of the city and unique trails, perfect for a relaxing day outdoors.

Church of Our Lady of the Rock of France

16 minutes' walk

A historic church with stunning architecture, surrounded by lush gardens. A tranquil spot reflecting local heritage.

Discover the local attractions near Alua Tenerife - Hyatt Inclusive Collection

Wander through the interesting places near Alua Tenerife that offer a glimpse into the history and culture of Puerto de la Cruz

Ideal for casual sightseeing by the seaside: Castillo de San Felipe

Great for enjoying a scenic walk through beautiful gardens: Risco Belle Aquatic Gardens

Perfect for a serene visit to a historical site: San Juan Church

Best for immersing yourself in local archaeological history: Museo Arqueologico

Well suited for exploring the maritime heritage of the area: Museo del Pescador

Great for appreciating artistic expressions in public spaces: Puerto Street Art

Perfect for an evening of entertainment and games: Puerto de la Cruz Casino

Ideal for relaxing by the water and enjoying leisure activities: Lake Martianez

Suited for animal lovers and fun-filled family outings: Loro Park

Beach Day at Playa Jardin

5 minutes' walk

Relax on the picturesque Playa Jardin, known for its vibrant gardens and amenities. Ideal for sunbathing and swimming.

Hiking in Parque Taoro

16 minutes' walk

Enjoy scenic hiking trails in Parque Taoro, featuring spectacular views and fresh air, suitable for all skill levels.

Water Sports at Puerto de la Cruz

3 minutes' drive

Thrilling water sports opportunities available, including jet skiing and paddleboarding. Rentals accessible nearby.

Tasca Bahia Del Valle

1 minute' walk

Charming eatery known for local tapas and vibrant atmosphere. Great for casual dining with a wide range of vegetarian options.

Bar Restaurante Cadiz

3 minutes' walk

A casual spot serving traditional Canarian dishes and fresh seafood. Reservations recommended for dinner service.

Harry's Gourmeteria

5 minutes' walk

Culinary delights featuring international cuisine and unique flavors. Offers outdoor seating and a cozy ambiance.

Discover dining options near Alua Tenerife - Hyatt Inclusive Collection

Don't miss the dining options near Alua Tenerife that cater to a variety of tastes and experiences

Ideal for enjoying local seafood dishes: Bahia Chiripa

Perfect for savoring authentic German cuisine: Alte Heimat

Great for a casual coffee and light snacks: Motart cafe'

Best for a quick and tasty pizza experience: Pizzas Magic Corner

Well suited for family-friendly pizza dining: Pizzeria O'Vesuvio 2

Perfect for experiencing traditional Canarian dishes: Tasca Los Lobos

Great for a relaxed meal and entertainment: Cafeteria Princess & Mini-Casino

Ideal for enjoying international flavors in a cozy setting: Alanda

Puerto de la Cruz Casino

25 minutes' walk

An elegant casino featuring gaming tables, poker, and entertainment shows. A stylish venue for nightlife enthusiasts.

Museo del Pescador

15 minutes' walk

A small museum showcasing the fishing heritage of the area, with exhibits and local history. Family-friendly and engaging.

Getting around

City Centre
Puerto de la Cruz (Tenerife) 16 min · 4300 ft
Airports
Tenerife Norte (TFN) 42 min · 17.4 mi
Tenerife Sur (TFS) 137 min · 56.7 mi

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Internet

Wireless internet is available in the entire hotel for free.

Breakfast

You can start your day with a full breakfast, which costs EUR 8.0 per person.

Children & extra beds

There are no extra beds provided in a room.

Pets

Pets are allowed on request.

Languages

English, German, Spanish

Number of floors:

Number of rooms:

Former name

Gema Turquesa Playa / Turquesa Playa Hotel

Reviews and Ratings

Feedback about Alua Tenerife - Hyatt Inclusive Collection from previous guests about their experience.

Cleanliness

8.7/10

Comfort

8.7/10

Facilities

8.4/10

Free Wi-Fi

7.9/10

Location

8.6/10

Staff

8.8/10

Value for money

8.3/10

based on 2050 reviews

3.5/5

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FAQs

About Alua Tenerife - Hyatt Inclusive Collection

What is the distance from the 4-star Alua Tenerife hotel to Puerto de la Cruz city centre?

Puerto de la Cruz city centre is reachable within a 15-minute walk from the 4-star Alua Tenerife hotel.

Does the Alua Tenerife hotel have a car parking on site?

Yes, at the Alua Tenerife hotel there are parking spaces provided on site.

At what time can I check-in at Alua Tenerife hotel?

At Alua Tenerife hotel, you can check in from 15:00 till 23:59.

What payment methods are available in the hotel?

At the hotel, guests can pay using Mastercard, American Express, and Visa as well as other payment methods.

What room types does the Puerto de la Cruz hotel comprise?

The Puerto de la Cruz hotel provides such room types as Duplex King Room, Club Double Room, and One-Bedroom Apartment.

Does the 4-star Alua Tenerife hotel staff speak foreign languages?

Yes, the staff of the 4-star Alua Tenerife hotel can help you in Spanish, English, and German.

Are there any cleaning services provided at the hotel?

Yes, the hotel offers dry cleaning and housekeeping.

Which facilities does the 4-star Alua Tenerife hotel provide?

Top locations of the 4-star Alua Tenerife hotel include a convenience store and a restaurant, whereas guests' safety will be ensured with a safe deposit box.

Will I find a beach near the hotel?

Yes, Playa Punta Brava is located within <strong>5 minutes' walk</strong> of the hotel.